Clinical Application Specialist

AI4MedImaging specializes in developing AI-driven solutions for medical imaging, with a focus on cardiac imaging. Our expert team is dedicated to streamlining healthcare workflows, enhancing diagnostic accuracy and improving patient outcomes.

AI4CMR, our flagship product, is a cutting-edge, cloud-native imaging solution designed to streamline Cardiac Magnetic Resonance (CMR) clinical workflows. By seamlessly integrating with existing clinical reporting tools, AI4CMR automates and standardizes tasks, significantly boosting productivity. With its zero-click, AI capabilities, AI4CMR eliminates barriers to CMR adoption, making advanced cardiac imaging more accessible and efficient than ever before.

Position Overview

The Clinical Application Specialist (CAS) is the primary responsible for product training and application support to our clients, internationally.

The CAS is responsible for developing account relationships and support the deployment of trials to support our Sales strategies to acquire new hospitals accounts and our to existing base of business. Additionally, he/she is responsible for product training and application support during web session or hospital on-site sessions, as well as troubleshooting, and coordination of software deployments and of version upgrades for customer sites.

The environment you will work in is continuously developing and challenging, giving you the opportunity to work for an innovative and enthusiastic company with a clear strategy. You are ultimately responsible for coordination and deploying corporate resources to support our solutions selling, and to help our customers achieve their objectives, through our product platform and service offerings.

General Responsibilities

• Product training to customers and business partners

• Pre-sales product demonstrations online, at congresses and on-site at hospitals

• Establishing and managing customer relationships

• Supporting educational partnerships with key-opinion leaders and training centers

• Setting up documentation for pre or post customer training, such as quick guides

presentations, tutorials, turning customer into power-users, etc

• Documentation of all customer interactions via our CRM platform

• Coordinate remote installation and configuration of software, including on-site visits as necessary in conjunction with the technical team

• Keep customers up to date with new releases, features and products available

• Provide ongoing customer feedback from your interactions to the development team

• Acquire good market knowledge and keeping up-to-date with developments in the field

• Maintain superb product prowess and a continuous loop of knowledge with AI4CMR

Requirements

• A strong background in cardiac imaging and experience with cardiac MRI is desired

• 1-3 years medical industry sales and/or application experience

• Excellent communication skills and ability to teach

• Pro-active, outgoing personality with excellent communication skills

• Customer friendly and problem solving oriented, representative and responsible

• Committed and showing initiative

• Ability to work both in a team environment and independently

• Ability to travel, ~30%

Apply via email.